House rules, analytics, loyalty, arrival preparation, incidents, owner brief, and system health.
Review Extra Guest, Extra Amenities, and Stay Extension requests together in one queue. Booking Details keeps request history only; all approval and payment verification is handled here.
Bookings created without completed payment. Reminder automation warns guests before their payment deadline.
Returning guests are identified automatically from completed stays. Benefits can be assigned per guest.
| Guest | Stays | Tier | Lifetime Spend | Benefits | Action |
|---|
Checks housekeeping readiness, Smart Access, Tuya door lock, battery, and mapped room devices before arrival.
MongoDB, email, Tuya, iCal, scheduled automation and recent backend errors.